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English
$
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Naeem Abbas
@naeem961
Customer Support Expert,Virtual Assistant
Pakistan
Urdu, English
About me
I am a professional with a BS in Zoology and 2 years of corporate experience in customer support at Meezan Bank. I combine the discipline of a banker with the analytical skills of a scientist.
My services include:
· Virtual Assistance & Data Entry
· Customer Support & Email Handling
. Copy Paste
. Data Conversion
· Biology & General Science Tutoring
I am skilled in English communication, CRM software, and Microsoft Excel. I respond quickly, work hard, and always deliver 100% accurate results. I am available to start immediately. Thank you!
Skills
Naeem Abbas
Offline •
Average response time: 3 hours
See my services
Data Typing
I will do data entry, web research and virtual assistant tasks
Other Subjects
I will teach you holy quran with tajweed and islamic studies online
Work experience
Customer Service Representative
Meezan Bank Limited • Full-time
Dec 2023 - Feb 2026 • 2 yrs 2 mos
As a Customer Support Representative at Meezan Bank, I was responsible for managing high-volume inbound and outbound calls, assisting customers with their banking inquiries, and resolving complaints in a professional manner. Key Responsibilities & Skills: · Handled customer inquiries regarding Islamic banking products and account services. · Maintained accurate records of customer interactions using CRM software. · Developed excellent English and Urdu communication skills, ensuring clear and polite customer service. · Met daily and monthly performance targets for call handling and customer satisfaction. · Worked under pressure in a fast-paced corporate environment, demonstrating punctuality and discipline."
