Naomy Gutierrez

Freelance / Upwork

Upwork • Self-employed

Apr 2026 - Jun 2026 • 2 mos

Marketing & Branding Translator

Sales Associate & Cashier

Shop / A • Full-time

Feb 2024 - Jan 2026 • 1 yr 11 mos

• Attended national and international customers in person — addressing inquiries, processing sales, and ensuring accurate transaction records on a daily basis. • Operated cash register and administrative systems — processing payments, handling daily cash closings, and maintaining zero discrepancies in financial records. • Responded to customer inquiries via phone and messaging platforms — navigating multiple communication channels simultaneously while maintaining accuracy and professionalism. • Maintained organized customer and operational records — updating information promptly and ensuring data was always current and accessible.

Receptionist & Administrative Assistant

company • Full-time

Oct 2022 - Oct 2023 • 1 yr

• Managed all inbound and outbound patient communications via phone and in person — addressing inquiries, validating appointment data, and resolving scheduling concerns professionally. • Processed billing, tracked payments, and performed daily cash control — maintaining precise financial records with full accuracy and zero discrepancies. • Coordinated appointment scheduling for multiple practitioners — validating patient data, updating records, and ensuring all information was current in the system at all times. • Used Microsoft 365 (Outlook, Word, Excel) and G-Suite for internal communications, documentation, and administrative record management — navigating multiple tools simultaneously. • Handled sensitive patient data with full discretion and confidentiality — maintaining the highest standards of integrity and respect in every interaction.