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naota_

Nao Ota

@naota_

Japanese Virtual Assistant for Japan Research and Supplier Sourcing

Japan
Japanese, English, Chinese
About me
Need someone in Japan to research, contact vendors, or handle Japanese communication? I'm Nao, a native Japanese virtual assistant based in Osaka. I support overseas businesses with supplier research, Japanese inquiries, email and chat support, and clear English summaries. My background includes SaaS customer success, IT project management, and retail management, plus hands-on sourcing support for overseas clients. I work in Japanese and English, with Chinese support available. Send me your goal and deadline, and I will help define a practical scope.... Read more

Skills

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naota_
Nao Ota
Offline • 

See my services

General Assistance
I will be your japanese virtual assistant for research and business support
From$10 / projectMore details
Messaging & Emailing
I will handle japanese customer support emails and messages
From$15 / projectMore details

Portfolio

Work experience

Customer Success Specialist

SaaS • Full-time

Mar 2025 - Present • 1 yr 7 mos

Managed customer onboarding, progress tracking, and operational support for SaaS clients. Communicated with clients, prepared documents, coordinated internal projects, and supported customers in using the service effectively.