Browse categories
Explore
Fiverr Pro
English
$
USD
Narendra K
@narendra_2018
IT Support Engineer
United Arab Emirates
English, Hindi, Nepali, Bengali, Assamese
About me
I am a Microsoft Certified Professional with over 10 years of diverse IT experience across the UAE and India. I specialize in hardware, software, and network maintenance, with a strong focus on ERP/POS system deployment and troubleshooting. I am dedicated to delivering proactive technical support and training to ensure seamless business operations.
Skills
Narendra K
Offline •
Average response time: 1 hour
See my services
Technical Support
I will provide remote IT support, erp, sql server and pos troubleshooting
Work experience
IT Support Engineer
Sequence Consulting • Full-time
Dec 2023 - Present • 2 yrs 9 mos
IT Support Engineer — Sequential Soft LLC Support and administer ICG ERP/POS and HioPos Cloud POS solutions. Install, configure, maintain and troubleshoot POS terminals, printers, barcode scanners, payment terminals and related peripherals. Manage ERP/POS users, permissions, products, pricing, promotions and inventory configurations. Troubleshoot application, connectivity and system issues between POS terminals and centralized systems. Perform database backups, software updates, patches, system migrations and recovery procedures. Generate and analyze sales, operational and inventory reports. Coordinate with software vendors to resolve technical issues and system enhancements. Train restaurant staff and end users on ERP/POS applications and best practices.
