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I will fix woocommerce checkout errors, payment issues and pending orders
Natalia Foster
About this gig
Is your WooCommerce checkout failing? Are customers experiencing payment errors, or have paid orders remained pending?
I will investigate your WooCommerce checkout or payment issue, explain the findings, and repair the agreed problem.
I can help with:
- Checkout errors and incomplete purchases
- Missing or malfunctioning payment methods
- Paid orders not updating correctly
- Plugin or theme conflicts affecting checkout
- Payment notification and webhook configuration issues
- Cart and checkout problems after updates
My process:
- Review the problem, settings and relevant logs.
- Identify the cause and confirm the repair scope.
- Apply the agreed fix.
- Test the affected journey and provide a clear summary.
Please message me before ordering Standard or Premium to confirm scope.
Packages cover one website and one gateway. Bank declines, gateway restrictions, provider outages, paid licences and major custom development are excluded. Any live payment test requires your approval.
Respect third-party rights
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Get to know Natalia Foster
Natalia Foster
Website Expert
- FromUnited States
- Member sinceOct 2026
- Avg. response time1 hour
Languages
English
Hi, I am Natalia Foster. I build clean, modern websites for small businesses and creators on Squarespace, WordPress, Wix, Shopify, and Webflow, and I design branded graphics in Canva.
I focus on simple, mobile-friendly sites that are easy to manage, and I explain things in plain language so you always know what’s happening with your project.
I reply fast, deliver on time, and ask the right questions before I start so there are no surprises.
Have a project in mind? Send me a message and I will tell you exactly what you need.
FAQ
What does the Basic package include?
The Basic package includes diagnosis of one checkout or payment issue, a summary of the findings, and a recommended repair plan. Implementation is not included. If a repair is needed, I will confirm the scope and cost before proceeding.
Can you fix paid orders that remain pending?
I can investigate why a paid order has not updated, review the available order and gateway evidence, and repair the agreed website-side issue. I will not mark an order as paid without supporting payment confirmation.
What access do you need?
I usually need temporary WordPress administrator access. Depending on the issue, I may also request relevant logs or limited hosting access. Please do not send card details, banking passwords, or unnecessary customer information.
Can you fix every payment failure?
No. My service covers agreed website-side configuration, compatibility, and integration issues. Bank declines, gateway account restrictions, provider outages, and major custom development are outside the package scope. Please message me before ordering so I can assess your situation.
How will you test the repair?
I will test the affected journey using an agreed method, preferably staging or gateway test mode where suitable. Premium includes expanded checks of checkout, payment, order status, and the related email notification. Any live transaction requires your approval.
