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Nawal.J
@nawaljaved12
Level 1
Skilled Virtual Assistant for Your Everyday Business Requirements
Pakistan
Urdu, English
About me
I have over 6 years of experience as a professional virtual assistant, customer service agent, and social media manager, assisting both individuals and organizations in maintaining organization and expansion.
Among my abilities are:
-Social Media Administration (Twitter, Facebook, Instagram, LinkedIn)
-Data entry and web research (email processing and inbox administration)
-Appointment scheduling and booking
-Customer service (chat, email, and ticketing systems)
My objective is to save your time and effort while ensuring the seamless operation of your company.
Please feel free to contact.
Skills
Nawal.J
$20/hour
Offline •
Average response time: 1 hour
See my services
Social Media Management
I will be your social media manager and virtual assistant
Administration
I will be your virtual assistant
Want to work on an hourly basis?
Tell Nawal.J what you need.
$20
/
hourWork experience
Social Media Manager
Paragon Consultation • Part-time
May 2025 - Present • 1 yr
Successfully keeping the page active through engaging and attractive posts, while building strong interaction with followers via DMs and comments.
Appointment Manager
Telepsych Pakistan • Full-time
Nov 2020 - Present • 5 yrs 6 mos
Successfully managed high-volume appointment scheduling with accuracy and efficiency Improved scheduling system to minimize conflicts and time gaps Maintained 95%+ appointment confirmation rate through proactive follow-ups Streamlined fee collection and record-keeping process Contributed to improved client satisfaction through responsive support Assisted in preparing structured quarterly and annual operational reports
Customer Service Representative
GoMeat • Part-time
Apr 2020 - Oct 2020 • 6 mos
Successfully managed the complete order lifecycle using CRM system, ensuring customer satisfaction and timely delivery. Improved operational efficiency by accurately recording and processing customer orders.
6 Reviews
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Rating Breakdown
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- Recommend to a friend
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1-5 out of 6 Reviews
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karen_madeterra
Repeat Client
Vietnam
Helpful?
alessandra3
Repeat Client
United States
Nawal is fantastic to work with. Such impressive work ethic! I can always count on the edits I need.
Helpful?
karen_madeterra
Repeat Client
Vietnam
Helpful?
alessandra3
Repeat Client
United States
Helpful?
user30327221
Pakistan
Helpful?
