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English
$
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Dannella
@nellabar
Ecommerce Customer Support Specialist and Virtual Assistant
Jamaica
English
About me
Hi, I’m Dannella, an experienced Customer Support & E-commerce Virtual Assistant with a strong background in customer service, administrative support, CRM, Shopify, email, chat, and ticket management. I help businesses stay organized, responsive, and focused on their customers. I’m reliable, detail-oriented, professional, and quick to adapt to new systems. I also provide warm, natural Jamaican voiceovers for brands, audiobooks, and other projects. If you need dependable support or engaging voice talent, I’m ready to help!
Skills
Dannella
Offline •
Average response time: 1 hour
See my services
General Assistance
I will be your virtual assistant for admin, CRM, shopify and customer support
Voice Over
I will record a female voice over in a jamaican accent
Portfolio
Work experience
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Fiverr Freelancer
Fiverr
Jun 2018 - Present • 8 yrs 4 mos
I have worked with a variety of clients on Fiverr, providing professional virtual assistance, customer service, administrative support, e-commerce assistance, and voice-over services. Through these experiences, I have supported businesses with day-to-day operations, customer communication, online platforms, and other administrative tasks while adapting to the unique needs of each client.
Consultant
Amazon • Full-time
May 2013 - May 2015 • 2 yrs
Worked as a Customer Service Consultant supporting Amazon customers by providing professional assistance, resolving customer inquiries and concerns, and ensuring a positive customer experience. Handled customer interactions with patience, accuracy, and professionalism while following established policies and procedures.
Reservation Agent
DELTA • Full-time
Apr 2006 - Jan 2007 • 9 mos
Assisting customers with flight reservations, itinerary changes, ticketing, and general travel inquiries while providing professional and efficient customer service.
110 Reviews
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Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
1-5 out of 110 Reviews
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Most relevant
vjallah0827
United States
Ongoing collaboration
Helpful?
vjallah0827
United States
Ongoing collaboration
Helpful?
reinareina
United Kingdom
Ongoing collaboration
Alway a pleased working l, she alway understands the assignment and delivers
Helpful?
gparrot
United States
The final result of the delivery was as expected. Dannella displayed a high level of cooperation. Her response was quick. and were no issues with time or communication.
Seller's Response
Helpful?
globalnote
United States
Dannelle was asked to read the part of a distressed person calling into a Crisis Hotline and it was a challenging role. She understood my direction and gave me 4 excellent takes and more than I asked for. I'm very pleased with her work.
Seller's Response
Helpful?
