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Neria Maldonado
@neriamaldonado
Virtual Assistant I Spanish Transcription I Data Entry I Customer Support
Spain
Spanish, English, Portuguese
About me
Hi! I'm Neria, a Spanish native speaker based in Madrid with 5+ years of experience in administration, customer service, client account management and data management. I speak Spanish (native), English (C1) and Portuguese (B2). I'm organized, detail-oriented and reliable, with experience working independently and meeting deadlines. I offer Spanish transcription, data entry, virtual assistance, administrative support and customer service. I'm a fast learner committed to delivering accurate, professional work.
Skills
Neria Maldonado
Offline •
Average response time: 5 hours
See my services
Transcription
I will accurately transcribe spanish audio and video
Work experience
Health Insurance Account Manager
Marsh B. • Full-time
Jan 2020 - May 2025 • 5 yrs 4 mos
Managed health insurance policies and client accounts. Provided multi-channel customer support and handled client inquiries. Reviewed, validated and delivered invoices. Managed client documentation and administrative processes. Worked with GBM clients, ensuring accurate and timely account management. Followed established procedures and handled sensitive client information. Managed multiple tasks and priorities while meeting deadlines.
