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nesss_nesrine

Ness.H

@nesss_nesrine

Customer Service for Shopify Stores

Italy
Italian, Arabic, English, French, Spanish
About me
Ecommerce Customer Support Specialist with experience in Shopify stores and online customer care. I help businesses manage customer emails, tracking requests, refunds, address corrections, PayPal disputes and daily support operations. Fluent in Italian, Arabic and English, with professional and fast communication. Reliable, organized and focused on improving customer satisfaction and keeping support operations efficient.... Read more

Skills

n
nesss_nesrine
Ness.H
Offline • 
Average response time: 1 hour

See my services

Customer Support
I will handle your shopify customer support
From$5 / projectMore details

Work experience

Ecommerce Customer Support Specialist

Company • Freelance

Aug 2024 - Present • 1 yr 9 mos

Managed customer support for ecommerce stores, including email communication, Shopify order management, tracking updates, refunds, address corrections and PayPal disputes. Assisted customers in Italian, German, Dutch and English while maintaining fast response times and professional communication.