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nesttaa

Ernesta L.

@nesttaa

Virtual Assistant and Digital Support Specialist

United Kingdom
English, Lithuanian
About me
Hi, I'm Ernesta! I am a professional specializing in administrative support, content polishing, and digital tasks. Backed by strong experience in diary management and customer service, I offer organized diary scheduling, efficient appointment booking, and meticulous social media monitoring. I also provide precise proofreading for up to 1,000 words and clean photo background removal. I thrive on clear communication and delivering fast, flawless results to make your daily operations smoother!... Read more

Skills

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nesttaa
Ernesta L.
Offline • 
Average response time: 96 hours

See my services

General Assistance
I will be your virtual assistant for diary management and appointment booking
From$30 / projectMore details
Product Image Editing
I will professionally remove background from your images
From$5 / projectMore details

Work experience

Public

Public

4 yrs 9 mos

Customer service advisor

Jun 2026 - Present • 5 mos

Provide customer service through outbound calls, appointment scheduling and day-to-day administrative support. Manage customer enquiries, maintain accurate records, coordinate appointments and ensure tasks are completed efficiently while delivering a professional and helpful service.

Diary manager

Feb 2025 - Jun 2026 • 1 yr 4 mos

Managed and coordinated busy diaries, ensuring appointments were scheduled efficiently and accurately. Liaised with assessors, customers and internal teams to arrange appointments, minimise clashes and maintain balanced workloads. Responsible for updating schedules, handling changes and cancellations, and ensuring a smooth and organised day-to-day service.

Account executive

Feb 2022 - Feb 2025 • 3 yrs

Responsible for market and client research, using platforms such as Tussell to analyse data, contracts and market opportunities. Created professional PowerPoint presentations and reports, researched prospective clients and markets, maintained accurate data, and supported business development and account management activities. Developed strong analytical, organisational, communication and presentation skills while managing multiple priorities and deadlines.