I will write software user manual, product documentation, help guide, knowledge base

Scrivimi pure in italiano.

Your software works. The problem is the twenty minutes you spend on the phone every time a new user opens it for the first time.

I write the manual that replaces those twenty minutes.

HOW IT WORKS

1. Give me access to the software, or a screen recording, or a demo call. I use it myself - I do not write from a feature list.

2. I write the steps in the order a real user meets them, not in the order your menus are arranged.

3. You get a draft, we fix what I misunderstood, you get the final file.

WHAT YOU GET

- Getting started: install, first login, first useful result

- Every task as numbered steps, with annotated screenshots

- The things that go wrong, and what to do about them

- A glossary, if your product has its own vocabulary

- Word, PDF and Markdown, so it can go on your site too

- A knowledge base structure with article drafts (Premium)

If a step does not work as documented, it does not ship.