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nicoleg_diaz

Nicole G

@nicoleg_diaz

Virtual Assistant, Back Office and Email Support

Dominican Republic
Spanish, English
About me
Administrative and data verification professional with real experience in academic records at UTESA and back-office operations. Specialized in basic Excel data organization, document checking, and efficient remote administrative support. Experienced chat and email customer service representative focused on avoiding mistakes and keeping clean data for digital projects.... Read more

Skills

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nicoleg_diaz
Nicole G
Offline • 
Average response time: 1 hour

See my services

General Assistance
I will do virtual assistant and backoffice data entry tasks
From$5 / projectMore details

Work experience

Teleperformance

Chat Customer Services Represntative

Teleperformance • Full-time

Nov 2021 - Dec 2021 • 1 mo

I helped customers directly through chat and email, offering support in English and Spanish. I answer questions, solve post-sale problems, and help with refunds or returns. My goal is always to make sure every customer has a good experience and gets quick help.