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Juan Rodriguez
@nicorod97
Operations Manager
Colombia
Spanish, English
About me
I am an Operations Manager and Project Manager with 7+ years of experience helping startups and small businesses build efficient systems, streamline workflows, and hit their KPIs. I specialize in setting up and managing operations from scratch — from configuring ClickUp and Slack to building Power BI dashboards and optimizing processes. Bilingual (English/Spanish), I work with founders who are ready to scale but need someone to bring structure, clarity, and execution to their operations.
Skills
Juan Rodriguez
Offline •
Average response time: 1 hour
See my services
Business Plans
I will streamline your startup workflows and sops for scale
Research Assistant
I will set up and manage your business operations
Portfolio
Work experience
Operations Manager
Teleperformance • Full-time
Jul 2019 - Feb 2026 • 6 yrs 7 mos
Responsible for driving business impact through data-driven decisions, KPI optimization, and root cause analysis. Manages multichannel operations and strategic planning to enhance customer experience and B2B relationships. Focuses on operational excellence and team leadership within a high-volume environment.
