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Nihal Umar
@nihalumar
Level 2
CEO HiTrends Solutions
Pakistan
French, English, Spanish
About me
Hi, I'm Nihal Umar, CEO & Founder of HiTrends Solutions. We help businesses across the USA, UK, Europe, and Canada grow through Customer Support, Answering Services, Virtual Assistants, Live Chat, Email Support, Appointment Scheduling, Shopify Support, Dispute Management, and Remote Staffing Solutions. Our team of 40+ trained professionals provides reliable 24/7 support to e-commerce stores, law firms, property management companies, clinics, transportation businesses, and online platforms, helping them improve customer satisfaction, streamline operations, reduce costs, and scale efficiently.
Skills
Nihal Umar
$7/hour
Offline •
Average response time: 1 hour
See my services
Customer Support
I will provide customer service and support via email, live chat and call
Customer Support
I will provide 24 7 answering service, phone support and virtual receptionist
Want to work on an hourly basis?
Tell Nihal Umar what you need.
$7
/
hourPortfolio
206 Reviews
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Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
1-5 out of 206 Reviews
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Most relevant
suite1734
Repeat Client
United States
Nihal and his team have been a reliable support system for my business. Their communication is professional, timely, and client-focused, which has helped improve the overall experience for my clients. I appreciate their consistency, and support with daily operations. It has truly helped my business run more smoothly.
Seller's Response
Helpful?
suite1734
Repeat Client
United States
Nihal has been such a valuable part of my business. I truly appreciate the way his team communicates with my clients and supports my daily operations with professionalism. Their assistance has made a positive impact on my client experience and overall workflow.
Seller's Response
Helpful?
marcoschlicht
Repeat Client
Germany
Clear communication and his team always thinking ahead. His team is always on point and never late for communication or work. Love to work with him for his Price to result ratio. Working with him for couple years and was never dissapointed.
Seller's Response
Helpful?
marcoschlicht
Repeat Client
Germany
Great delivery with fast fulfillment. Love his communication. No miss understandings and still there for me even after the delivery. He is online 24 / 7 for me even on sundays. His team does an incredible work without being naggy or too complicated.
Seller's Response
Helpful?
mrtales100
Repeat Client
Netherlands
Once again, we are really impressed with the services. Always helping us out when we need them the most. Thanks a lot, you´re doing amazing work! Would always recommend to work with Nihal and his team. Excellent quality and superstars.
Seller's Response
Helpful?
