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nikki_yen

Nikki Nguyen

@nikki_yen

Business Transformation Consultant

Canada
English, French
About me
I help organizations solve complex operational challenges through strategy, process improvement, and execution. With 10+ years of experience working across global organizations, I’ve led cross-functional initiatives that improve efficiency, align teams, and drive measurable business outcomes. My expertise includes: • Business transformation • Process optimization • Operational excellence • AI strategy & adoption • Workflow automation • Change management ⭐ Samsung OTT Impact Award (2021) winner Montreal, Canada-based ... Read more

Skills

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nikki_yen
Nikki Nguyen
Offline • 

See my services

Business Strategy & Innovation
I will improve your business strategy operations and processes

Portfolio

Work experience

Fiverr

Fiverr

Self-employed • 2 yrs 2 mos

Founder | pyver.co

Feb 2026 - Present6 mos

https://pyver.co/ Founded Pyver to help organizations improve operations, optimize business processes, and adopt practical AI solutions that deliver measurable business value. I partner with leadership teams to identify inefficiencies, streamline workflows, and lead transformation initiatives that improve productivity, decision-making, and execution. Core services include: • Business transformation • Process optimization • Workflow automation • AI strategy & implementation • Operational excellence • Change management • Executive advisory • Backed by 10+ years of experience leading strategic initiatives across global organizations, I specialize in turning complex business challenges into practical, scalable solutions. • Samsung OTT Impact Award (2021) winner for exceptional business impact.

Business Operations & Strategy Lead | Groupe Dynamite - Garage Clothing & Dynamite Clothing

Oct 2024 - Jun 20261 yr 8 mos

https://groupedynamite.com/ Lead enterprise-wide business transformation initiatives by identifying strategic opportunities to improve operations, customer experience, and organizational performance. Partner with executive and cross-functional leaders to translate business priorities into actionable transformation roadmaps. Drive enterprise-wide process optimization, operating model improvements, AI adoption, and data-driven decision-making. Develop business cases, governance frameworks, KPIs, and performance measurement strategies to evaluate initiative success and business impact. Lead strategic assessments, stakeholder workshops, and change initiatives to align teams, prioritize investments, and accelerate execution. Deliver executive-level recommendations informed by market intelligence, customer insights, operational analysis, and emerging technologies to drive innovation, operational excellence, and sustainable business growth.

Samsung

Team Lead, Platform Experience & Operations | Samsung Ads

Samsung • Full-time

Sep 2019 - Oct 20245 yrs 1 mo

Led a team supporting enterprise clients across Pharma, CPG, and Entertainment. Managed a $35.9M+ monthly advertising portfolio. Improved client satisfaction by 10% through workflow optimization. Partnered with Sales, Product, and Engineering to improve client outcomes. Reduced manual effort by 15% through automation and process improvements.