I will streamline your business operations, sops, and admin systems

United States

I speak English

Senior Operations Administrative Specialist

I am a Senior Operations & Administrative Specialist with 18+ years of experience supporting high-growth, multi-state teams. I am an expert in KPI reporting, SOP creation, recruiting operations, workf...
About this Gig

Hi, I'm Nicole - a Senior Operations & Administrative Specialist with 18+ years of experience helping businesses run smoothly and efficiently. If your inbox is overwhelming, your data is messy, or your processes feel disorganized I'm here to fix that. I specialize in building clean systems, organizing operations, and taking day-to-day admin off your plate so you can focus on growing your business. I currently support multi-state teams across 13 markets and 300+ employees, creating KPI dashboards, standardizing SOPs, managing recruiting operations, and streamlining reporting systems.


What I can help you with:

  • Operations & admin support
  • Excel dashboards and KPI tracking
  • Data cleanup and reporting
  • SOP and process documentation
  • Recruiting pipelines and scheduling
  • Workflow optimization
  • Canva slide decks and templates

Why work with me:

  • 18+ years of experience
  • Harvard Business School Online Certified
  • Detail-oriented and reliable
  • Fast turnaround
  • Clear communication
  • Confidential and professional


Message me before ordering so I can confirm scope, timeline, and the best package for your needs. Lets make your business easier to run!

Purpose:

Personal

Work model:

Project-based