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nikulisa

Lisa Takahashi

@nikulisa

Japanese Translator and Customer Service Specialist

Japan
English, Japanese
About me
Hi, I'm Lisa, a native Japanese speaker with over 10 years of experience in customer service and aviation. I have worked in the Japanese and Australian aviation industries, communicating with customers from diverse cultural backgrounds in both Japanese and English. I offer Japanese-English translation, proofreading, and localization, especially for travel, tourism, aviation, and customer service content. I focus on accurate, natural, and easy-to-understand Japanese. I am reliable, detail-oriented, and committed to delivering high-quality work on time.... Read more

Skills

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nikulisa
Lisa Takahashi
Offline • 
Average response time: 4 hours

See my services

Translation
I will translate japanese to english and english to japanese
From$10 / projectMore details

Portfolio

Work experience

UNIQLO

Customer Service / Retail Associate

UNIQLO • Part-time

Jul 2022 - Feb 2026 • 3 yrs 7 mos

Advanced Partner | UNIQLO Australia Delivered high-quality customer service by understanding customer needs and providing clear product information and appropriate support in a fast-paced retail environment. Communicated with customers from diverse cultural backgrounds and provided friendly, professional service in English. Acted as a floor leader (in-charge), coordinating team tasks and resolving operational and customer-related issues. Assisted customers in fitting rooms and at the cashier, ensuring a smooth and positive shopping experience. Performed clothing alterations (hemming) accurately and efficiently. Maintained store standards through stock replenishment and visual merchandising. Proposed weekly sales plans based on sales data and customer trends, and was consistently recognized as a top performer.