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niloy2224

Niloy

@niloy2224

IT Support Specialist, Windows OS, PC Optimization and Remote Helpdesk

Bangladesh
English
About me
Dealing with a slow PC, software errors, or email configuration issues? I provide fast, remote IT troubleshooting via AnyDesk/TeamViewer to get your system back to peak performance.... Read more

Skills

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niloy2224
Niloy
Offline • 
Average response time: 1 hour

See my services

Technical Support
I will activate your microsoft office windows on your PC and server
From$15 / projectMore details
Technical Support
I will optimize your slow PC, remove malware, and provide remote IT support
From$15 / projectMore details

Work experience

Signet_Enterprises Limited

System Administrator

Signet Enterprises Limited • Full-time

Aug 2023 - Feb 2025 • 1 yr 6 mos

*System & Diagnostic Utilities: Process Explorer, Autoruns, Crystal Disk Info, Windows Performance Monitor, Command Prompt / PowerShell basics. *Security & Removal Tools: Malwarebytes, AdwCleaner, Windows Defender Security Center. *System Optimization & Security: Malware & Virus Removal, Bloatware Cleanup, Disk Defragmentation/Trim, Startup Optimization, Registry Cleanup. *Networking & Email Configuration: DNS Record Setup (A, CNAME, MX, TXT), TCP/IP Troubleshooting, Router/Wi-Fi Setup, Email Client Configuration (Outlook, Thunderbird). *Hardware Diagnostics & Upgrades: Hardware Bottleneck Analysis, RAM/SSD Upgrade Advisory, Custom PC Build Configuration, System Health Monitoring. *Operating System Support: Windows 10/11 Administration, Linux OS Fundamentals, System Diagnostics, Boot/Startup Troubleshooting, Driver Conflict Resolution.

Q_Collection

System Engineer

Q Collection • Full-time

Aug 2019 - Apr 2023 • 3 yrs 8 mos

*Diagnosed and resolved Windows performance bottlenecks, removing startup bloatware, malware, and conflicting system drivers. *Executed remote support sessions using AnyDesk and TeamViewer to configure software, troubleshoot local network issues, and set up email/domain connectivity. *Performed hardware diagnostics and advised clients on performance upgrades (RAM, SSD installation) to maximize system efficiency.