Nivetha A

HR Administration

Loocust Garments • Full-time

Jan 2021 - Dec 2021 • 11 mos

• Coordinated daily office operations, ensuring smooth workflow and timely task completion • Managed emails, calendars, and correspondence with clients, staff, and vendors • Maintained accurate records, filing systems, and documentation in compliance with company policies • Processed invoices, purchase orders, and tracked office expenses efficiently • Prepared reports, spreadsheets, and presentations using MS Excel and Word • Provided professional customer service support to internal teams and external clients • Assisted management with scheduling, meetings, travel arrangements, and office supply management • Supported HR and administration tasks including record keeping, staff onboarding, and compliance documentation

Office Administration and Customer Support

E Seva Kendra • Full-time

Jun 2017 - Dec 2020 • 3 yrs 6 mos

• Responded to customer requests for products, services, and company information. • Responded proactively and positively to rapid change. • Investigated and resolved accounting, services and delivery concerns. • Promoted superior experience by addressing customer concerns. • Delivered exceptional customer service to every customer by leveraging extensive knowledge • Of products and services and creating welcoming, positive experiences. • Followed up with customers about resolved issues to maintain high standards of customer Service.