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English
$
USD
I will troubleshoot your pc or server application software issues
You have problems, I have solutions
Tech Guru, Entrepreneur, Pro Gamer, Artist. What can't this guy do?!?! Oversees every aspect of the business and loves it! With 20 years of experience in IT, Nizel is a force to be reckoned with. He s...
About this Gig
Listing is for businesses interested in my services and people who are running servers out of their homes.
I have over 20 years of experience troubleshooting tens of thousands of machines and applications. Chances are whatever issue you have, I've seen it and fixed it! Unlike others here, you can easily Google my name and find my credentials as well as numerous news articles about me as I'm a global IT leader that sets the standards for the entire IT industry.
Whatever problems you are having with your PC I will diagnose. This price does not cover cost of parts. Extra fees will apply for complex issues that take longer than 2-3 days to fix.
Customers are also expected to sign off on the quote and pay before parts are ordered and your machine is worked on.
*Remote sessions are mainly done via TeamViewer unless another tool is necessary
*If you would like on-site services or a full on consultant please message me before purchasing
Microsoft Certified Refurbisher
iFixit Pro
Comptia A+, ITF+, Network+, Project+, Linux+ Certified
Cisco Networking Academy
Dell Client & Enterprise Certified
*No work will be done until you buy the gig. This includes diagnosing issues.
Device:
Desktop
•
Laptop
•
Server
•
Mobile
•
Tablet
Operating system:
Windows
•
Linux
•
Unix
•
Android
•
OSX
Clients I’ve worked with
Amazon
Warehouse Stores
Consultation on their business analytics as well as future services they may offer. Consulting services for movies, TV shows and all media involved under the Amazon umbrella. Testing of potential features in applications
Jan 2017
High-Tech Company
Consultation on their business analytics as well as future services they may offer. Testing of potential features in applications as well as unreleased applications
Oct 2013
FAQ
I'm a normal person that just has a server running out of their home do I really need to buy this listing?
Yes, I have no way to tell 100% whether you a running a legit business or not, but you are using business software and/or hardware therefore you will be treated as a business client.
Does the fee cover the cost of parts?
No, the fee only covers labor for the stated delivery days. A quote will be provided for any parts that need to be ordered and you will need to pay for them before the parts are ordered.
I want to hire you for a lengthy project do you offer those services?
Yes I do & am no stranger to project work as that's what I do for a living! Please message me first before purchasing this listing though so we can discuss details.
Do you perform any checks on machine?
Yes, any machine physically sent to me is checked for water, heat, physical and any other damage. This is then relayed to the customer and we will work on proper solution or alternative, if no solution can be agreed upon then the machine will be rejected.
My machine was worked on and now something completely different is broken?
I've worked on tens of thousands of machines & can count on one hand how many times a machine that was worked on resulted in another issue due to the fault of the technician. A hardware is impossible to result in a software issue & vice versa. I will take another look as long as its within 30 days.
What is your experience?
I maintain infrastructure for multi-billion dollar corporations like Aon Hewitt, Microsoft, etc. Almost every aspect of IT I help maintain or maintain by myself. If I fail at my job then these companies lose millions of dollars. I help write the certification exams for the entire IT industry.
Can you fix my issues remotely?
Absolutely! Aside from hardware issues most software issues can be fixed remotely without issue (poor internet connections can extend troubleshooting time drastically though.)
Can you fix hardware issues?
Most certainly! An extra fee will be assessed for shipping and I will ship you a box and materials to send your machine in. Please keep in mind shipping desktops or servers can be extremely expensive, especially internationally due to their size/weight.
Can you recover my data?
Accidental deletions or corrupted files yes. I do not run a data recovery shop therefore I don't have the tools necessary to fix mechanical problems with drives. I can do my best using the techniques that I do know to grab data off of corrupted drives so long as they aren't completely dead though.
I have private & confidential files on my machine should I be worried?
Absolutely not. My job is to fix your machine, not be a nosy Nancy. Trust me, when you've worked in IT for as long as I have you're dead behind the eyes, nothing surprises you. Not once have I received a privacy complaint and have been trusted with personal financial information of billionaires.
