I will provide expert saas technical and customer support via chat and email

Struggling to keep up with support tickets while you focus on growing your product?

I'm Niranjan, a technical and customer support specialist with 8+ years of experience helping SaaS and tech companies deliver fast, friendly, and accurate support across live chat, email, and ticketing systems.

WHAT I OFFER: Live chat, email & ticket handling (Zendesk, Freshdesk, Intercom) Fast first-response times and high CSAT scores Clear troubleshooting for technical/product issues FAQ & knowledge-base articles that reduce repeat tickets Flexible across time zones reliable async or live coverage

WHY WORK WITH ME: - 8-9 years supporting SaaS and tech products - Detail-oriented, calm under pressure, clear communicator - I document patterns, not just close tickets so your team gets fewer repeat questions over time - Comfortable working independently with minimal onboarding.

Message me with your ticket volume and tools in use, and I'll recommend the right package or a custom monthly plan.