I will automate your orders operations and customer follow ups

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N
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Nolan

About this gig

Orders should keep moving without your team chasing every next step.


I build business workflow automation for the routine work between a customer request and a completed order.


WHAT I CAN AUTOMATE

  • Route new orders to the right person or system
  • Create tasks and alerts when an order needs attention
  • Update records when an order or customer status changes
  • Trigger approved customer follow-ups at the right stage
  • Reduce repetitive copying between your store, business software and spreadsheets


APIs and webhooks let your tools respond to real events. Custom code handles the business rules that standard connectors cannot cover.


I can use Beacon, Microsoft 365 or custom code where appropriate to your existing setup. The build follows your actual process, with agreed conditions, actions and exception handling.


Packages cover defined workflows, test cases and a handover guide. Messaging-service fees and software subscriptions are separate.


Tell me what starts the process, what happens next and where your team gets stuck. I'll recommend a practical automation scope.

Get to know Nolan

Nolan

Business Systems Architect, Ecommerce and API Integrations

  • FromCanada
  • Member sinceApr 2021
  • Avg. response time1 hour
  • Languages

    English
I help businesses connect their online stores, ERP systems, customer data, and daily operations. As a Business Systems Architect and former Infor software engineer, I build WordPress/WooCommerce and Shopify stores, custom plugins, dashboards, customer portals, and reporting tools. I work with ERP and CRM integrations, including Dynamics 365, Odoo, and Spire. I also developed Beacon for customer communication and automation. My focus is understanding how a business works, reducing manual tasks, solving integration problems, and building reliable software that's easy to maintain.