I will automate your orders operations and customer follow ups


About this gig
Orders should keep moving without your team chasing every next step.
I build business workflow automation for the routine work between a customer request and a completed order.
WHAT I CAN AUTOMATE
- Route new orders to the right person or system
- Create tasks and alerts when an order needs attention
- Update records when an order or customer status changes
- Trigger approved customer follow-ups at the right stage
- Reduce repetitive copying between your store, business software and spreadsheets
APIs and webhooks let your tools respond to real events. Custom code handles the business rules that standard connectors cannot cover.
I can use Beacon, Microsoft 365 or custom code where appropriate to your existing setup. The build follows your actual process, with agreed conditions, actions and exception handling.
Packages cover defined workflows, test cases and a handover guide. Messaging-service fees and software subscriptions are separate.
Tell me what starts the process, what happens next and where your team gets stuck. I'll recommend a practical automation scope.
Get to know Nolan
Business Systems Architect, Ecommerce and API Integrations
- FromCanada
- Member sinceApr 2021
- Avg. response time1 hour
Languages
English
Other Software Development Services I Offer
FAQ
What does Basic include?
One workflow: 1 trigger and up to 2 actions across 2 already-connected apps, with testing, failure notification and one approved rollout. No new connector or branching.
Is this implementation or testing only?
This is a working automation build, with testing and the agreed deployment. The package defines the number of workflows, connected apps and actions. New platform setup or extra connections must be scoped separately.
Can you automate customer follow-ups?
Yes, using your approved message content, recipients and trigger rules through a suitable service. You provide the required permissions and consent. Messaging subscriptions and usage fees are separate.
What counts as a revision?
A revision adjusts the agreed deliverable within the original requirements. Extra systems, pages, data flows, features or workflows need a separately agreed scope.
Are software and hosting costs included?
Hosting, domains, paid themes, plugins, apps, messaging charges and platform subscriptions are separate. We will identify any required third-party costs before the build.
What do I receive at handover?
You receive the agreed working deliverables, testing results and setup or handover instructions. Custom code is included where created for your project; third-party software remains subject to its own licensing.
What does Standard include?
2 workflows across up to 3 apps, with 6 action steps TOTAL, branching conditions and owner notifications. Includes error handling, test results and one approved production deployment.
What does Premium include?
3 workflows across up to 4 apps, with 10 action steps TOTAL, up to 2 channels, 1 approval/handoff stage and an exception status view. Includes error handling, test results and one approved production deployment.
What are the limits and support terms?
Customer messages require consent and opt-out handling; no cold or purchased lists. One business/tenant and authorized rollout. Subscriptions and usage are buyer-funded. Includes 14-day defect support for the agreed build, not new features or ongoing monitoring.

