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Noor Sarwar
@noorislamsarwar
Infrastructure Engineer
Sweden
English, Hindi, Urdu
About me
Passionate about learning and exploring diverse storage, server, and virtualization technologies to
continuously sharpen my infrastructure expertise and deliver real, measurable reliability. Driven by a
desire to "keep systems running" no matter how complex the environment. I enjoy hands-on
troubleshooting and the occasional 2 a.m. incident that turns into a good story later, and while it can
be a love-hate journey, it's a challenge I genuinely embrace. Being an infrastructure engineer isn't just
my profession — it's what I love doing.
Skills
Noor Sarwar
Offline •
See my services
Programming & Tech
I will install vmware hyperv esxi vcenter vsan vrealize suite srm
Programming & Tech
I will install troubleshoot your hpe server storage san switch tape library
Work experience
Senior Support Engineer
Qvantel • Full-time
Sep 2024 - Aug 2026 • 1 yr 11 mos
• Administer, install, configure, and support HPE and Dell storage systems and Brocade SAN switches. • Manage HPE, Dell, and Sun server systems. • Maintain HPE RMC backup systems. • Support Brocade VMware appliances (ESXi, vCenter, TKG). • Oversee overall infrastructure health and performance across a multi-site telecom environment. • Configure and troubleshoot SNMP monitoring integrations across storage and SAN infrastructure, feeding into the Zabbix monitoring pipeline. • Lead vendor RFP and spec-gathering exercises for enterprise storage refresh projects. • Create and maintain SOPs for routine and complex infrastructure operations. • Coordinate OEM support contract renewals and escalate vendor cases (HPE, Dell) for hardware and firmware issues. • Follow ITIL process for service management. • Handle CR, Incident, Problem, and Audit management.
L2 Operation Engineer
Ericsson • Full-time
Dec 2023 - Sep 2024 • 9 mos
• Administer, install, configure, and support HPE and Dell storage systems and Brocade SAN switches. • Manage HPE, Dell, and Sun server systems. • Maintain HPE RMC backup systems. • Support Brocade VMware appliances (ESXi, vCenter, TKG). • Oversee overall infrastructure health and performance across a multi-site telecom environment. • Configure and troubleshoot SNMP monitoring integrations across storage and SAN infrastructure, feeding into the Zabbix monitoring pipeline. • Lead vendor RFP and spec-gathering exercises for enterprise storage refresh projects. • Create and maintain SOPs for routine and complex infrastructure operations. • Coordinate OEM support contract renewals and escalate vendor cases (HPE, Dell) for hardware and firmware issues. • Follow ITIL process for service management. • Handle CR, Incident, Problem, and Audit management.
Technical Support Engineer
StoneFly • Full-time
Jun 2023 - Nov 2023 • 5 mos
• Installed, configured, and supported Supermicro server and storage systems for enterprise customers, ensuring smooth deployment. • Installed, configured, and supported Veeam backup appliances for enterprise customers, validating backup and restore integrity for business continuity. • Diagnosed and resolved storage and backup issues remotely for a global customer base, coordinating across different time zones. • Performed proactive health checks and capacity monitoring on customer storage environments, flagging issues before they impacted operations. • Guided customers through firmware upgrades and system maintenance to keep infrastructure running reliably. • Documented troubleshooting steps and root-cause findings to support consistent, repeatable issue resolution.
