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nora_tandy

Nora

@nora_tandy

Customer Support and Back Office Assistant, Email and Chat, Fluent English

Spain
English, Spanish
About me
I help small businesses and online brands stay organized, responsive, and visually consistent. My background includes administrative and customer support (email, live chat, CRM tools), as well as Instagram content design using Canva. This allows me to support both customer communication and social media presence in a practical, efficient way. I work well with repetitive tasks, follow established processes, and adapt easily to different tools and workflows. I’m fluent in English and used to working with international teams.... Read more

Skills

n
nora_tandy
Nora
Offline • 

Portfolio

Work experience

Cambridge Official Exams Supervisor

EXAMS GRANADA

May 2020 - Present • 6 yrs 1 mo

Supervised official Cambridge English examinations following strict procedures and regulations. Ensured exam integrity, proper conduct and compliance with examination standards. Assisted candidates during the examination process and resolved incidents when required. Maintained a professional, calm and organized environment.

Administrative Assistant

Robling School

Aug 2016 - Present • 9 yrs 10 mos

Provided administrative and organizational support in an educational environment. Managed documentation, records and internal communications. Assisted with scheduling, coordination and general office tasks. Ensured accuracy, confidentiality and smooth daily operations.

Funeral Services Support Assistant

Tanatorio El Centro

Aug 2025 - Dec 2025 • 4 mos

Provided support in funeral service operations, following strict procedures and confidentiality standards. Assisted with preparation processes and logistical tasks in a sensitive and professional environment. Demonstrated reliability, discretion and respect while working with detailed protocols.