
Nova
Marketing Specialist
Skills

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Work experience
Web Developer (Shopify)
Freelancer.com • Freelance
Jan 2021 - Dec 2024 • 3 yrs 11 mos
I worked with ecommerce clients to identify, troubleshoot, and resolve Shopify technical issues that were affecting store performance and customer experience. My focus included fixing checkout errors, cart malfunctions, and product availability inconsistencies that often led to abandoned purchases and lost revenue. I successfully resolved payment gateway issues, ensuring smooth and secure transactions across different payment providers. I also handled cart-related bugs where products failed to add or update correctly, restoring a seamless shopping experience for customers. In addition, I optimized store configurations, resolved theme and app conflicts, and implemented custom coding solutions to fix complex backend issues. These improvements helped enhance store stability, reduce downtime, and improve overall conversion rates. By addressing both surface-level errors and underlying system conflicts, I ensured that each store operated efficiently, delivered a reliable user experience, and maintained consistent sales performance.
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Rating Breakdown
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karenlynch01

United States
This is my first time working with Karen and it has been so amazing and interesting working with her because she is very professional and always active both in conversation and delivering and top notch service. Thanks for your help. Highly recommended for the service and would like to continue working with you for sure
vickyray484

United States
Worked with Nova on my store, and I couldn’t be happier! Great communication, on-time delivery, and top-notch quality. Highly recommend for anyone looking for reliable work. I’ll definitely be hiring again!"


