I will optimize your business operations

Austria

I speak English, Polish

Experienced Project, Operations and IT Manager

I'm a certified IT professional with ITIL 4.0 and IPMA Level C Certified Project Manager credentials. I help companies organize their IT management: I design ITSM processes, lead projects, and automat...

About this Gig

Are your business operations becoming difficult to manage as you grow?

I help businesses create structured, scalable operations by analyzing workflows, identifying bottlenecks, improving processes, and building systems that allow teams to execute more efficiently.

With 15+ years of experience in Operations Management, IT Service Management, and Project Management, I help companies move from reactive problem-solving to organized, predictable execution.

My services include:

Business process analysis

Workflow optimization

SOP creation and documentation

KPI and reporting frameworks

Project management improvements

Operational dashboards

Team workflow organization

Process automation recommendations

I focus on practical improvements that create measurable business impact better visibility, clearer ownership, faster execution, and fewer operational bottlenecks.

Whether you are a startup building your foundation or an established business looking to scale, I can help you create operations that support growth.