Nishan A

@nshawon
5.0(1)

Hospitality Implementation Specialist

Canada
English, Bengali, Hindi, French
About me
I bridge the gap between complex hotel technology and front-line hospitality. With over 2 years of leadership at Sun Peaks Grand Hotel and as the Co-Founder of Hospai, I specialize in transforming manual, "chaotic" hotel operations into streamlined, digital workflows. What I do for partners: Software Implementation: Onboarding teams onto new PMS and Task Management systems. Operational Audits: Finding the bottlenecks that slow down your check-in and frustrate your staff. Digital Urgency Training: Teaching teams how to use tech to provide faster, more empathetic service that drives 5-star... Read more

Skills

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nshawon
Nishan A
Offline • 
Average response time: 1 hour

See my services

Business Strategy & Innovation
I will optimize your cloudbeds, mews, or opera pms for peak operation
5.0(1)
From$150 / projectMore details
Business Efficiency & Automation
I will provide hotel operational consulting and ai automation strategy
From$150 / projectMore details

Portfolio

Work experience

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Founder and Lead Consultant

Checking your browser before accessing. Just a moment... • Self-employed

May 2026 - Present • 6 mos

Run Nishan Consultancy, helping independent and boutique hotels fix broken PMS setups and build websites that actually convert bookings. Audit and reconfigure Cloudbeds PMS workflows (rates, channel manager, staff permissions), migrate properties between systems (including an Airbnb-to- direct-booking transition from Guesty to Cloudbeds), and design/build hotel websites from scratch. Clients include independent hotels and short-term rental operators who needed their booking systems working correctly before they lost another reservation to a sync error.

Co-founder and CEO

Hospai • Self-employed

Oct 2025 - Present • 1 yr 1 mo

Leading the product strategy and marketing for "Homate," an AI-powered hotel operations software.

AFOM

Sun Peaks Grand Hotel • Full-time

Apr 2022 - May 2025 • 3 yrs 1 mo

Managing front-of-house operations for a 250+ room luxury resort. Led the transition from manual logs to digital task management, resulting in immediate improvements in guest satisfaction and staff accountability.

1 Reviews
5.0

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Rating Breakdown
  • Seller communication level
    5
  • Quality of delivery
    5
  • Value of delivery
    5
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