Janet N

@nyasaejanet

Ecommerce Customer Support Specialist

Kenya

Swahili, English

About me

Hello there! 👋 If you're looking for a Customer Service Guru who doesn't just reply to customers but truly understands how to build loyalty, grow your business and keep the customers coming back, you're in the right place. With 10+ years of experience in Customer Service, I specialize in handling email, live chat support, and managing overall admin tasks for E-commerce brands. My expertise goes beyond just responding to tickets, I focus on providing strategic solutions that enhance customer satisfaction while aligning with company policies.... Read more

Skills