n
nyasaejanet

Janet N

@nyasaejanet
3.7(1)

Ecommerce Customer Support Specialist

Kenya
Swahili, English
About me
Hello there! 👋 If you're looking for a Customer Service Guru who doesn't just reply to customers but truly understands how to build loyalty, grow your business and keep the customers coming back, you're in the right place. With 10+ years of experience in Customer Service, I specialize in handling email, live chat support, and managing overall admin tasks for E-commerce brands. My expertise goes beyond just responding to tickets, I focus on providing strategic solutions that enhance customer satisfaction while aligning with company policies.... Read more

Skills

n
nyasaejanet
Janet N
Offline • 

See my services

Customer Support
I will manage your ecommerce customer support,emails and order inquiries professionally
From$10 / projectMore details
Customer Support
I will provide customer support using zendesk freshdesk and gorgias
From$5 / projectMore details

Portfolio

1 Reviews
3.7

(0)
(1)
(0)
(0)
(0)
Rating Breakdown
  • Seller communication level
    4
  • Quality of delivery
    3
  • Value of delivery
    4
1-1 out of 1 Reviews
Sort By
Most relevant
    B

    bradm0

    AU

    Australia

    3.7

    The freelancer demonstrated a high level of professionalism throughout the entire project. Communication was clear, timely, and respectful, and all requested tasks were handled with great attention to detail. The level of effort provided was highly commendable. The freelancer showed strong dedication...

    $50-$100

    Price

    3 weeks

    Duration

    gig

    Customer Support

    Helpful?
    Yes
    No