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Fiverr Pro
English
$
USD
I will handle your ecommerce customer support
Admin Support That Keeps Your Business Running Smoothly
Hello! 👋
As a Virtual Assistant, I have helped business owners save an average of 15+ hours weekly
💡 What I Do:
📧 Inbox Management: Sort, prioritize, and respond to 100+ emails daily with a 99% r...
About this Gig
Your customers are waiting. Your inbox is growing. And you have bigger things to focus on.
Thats where I come in.
I help e-commerce brands stay on top of customer supportfrom Where is my order? to returns, refunds, exchanges, product questions, complaints, and everything in between.
I dont just send replies to clear a queue. I check the order, understand what happened, find the right solution, and keep the customer informed.
With hands-on experience using Gorgias, Shopify, Zendesk, and Freshdesk, I can support you with:
- Email, live chat & social media replies
- Order tracking & delivery issues
- Returns, refunds & exchanges
- Customer complaints & escalations
- Follow-ups and order updates
You provide the policies and brand voice. I help make sure your customers are looked after while you keep the business moving.
Start with 1 hour for $5. Send me a message and lets get your inbox moving.
Social media platform:
•
•
TikTok
Service type:
Non-technical support
Language:
English
•
Swahili
Timezone:
24/7
Support software:
Zoho Desk
•
Freshdesk
•
Zendesk
•
Liveagent
•
Intercom
My Portfolio
FAQ
What types of customer support can you handle?
I can handle email, live chat and social media replies, including order questions, tracking issues, returns, refunds, exchanges, product inquiries, complaints and follow-ups.
Can you work with my existing store and support system?
Yes. I have hands-on experience with Shopify, Gorgias, Zendesk and Freshdesk. I can learn your policies, workflows and brand voice so your customers receive consistent support.
