
odia samuel
Zoho CRM Setup, Customization and Workflow Automation Expert
Skills

See my services

Work experience
Zoho CRM Specialist
Self-Employed / Freelancer • Freelance
Mar 2022 - Present • 4 yrs 7 mos
Configure Zoho CRM to help businesses manage leads, organize contacts, customize sales pipelines, and improve follow-up processes. Focus on practical CRM setups that make daily sales activities easier to manage.
Self employed / Freelance
Freelance • 1 yr 7 mos
CRM Automation Specialist
Jan 2021 - Feb 2022 • 1 yr 1 mo
Set up workflow automation, task reminders, lead assignments, and sales process rules to reduce repetitive manual work. Help businesses create more consistent and organized workflows using available CRM features.
Zoho Bigin Consultant
Jun 2020 - Dec 2020 • 6 mos
Help small businesses organize their customer relationships using Zoho Bigin. Configure pipelines, contact fields, deal stages, and follow up processes to support a clear and manageable sales workflow.