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oge_ezeanyim

Pharm Oge

@oge_ezeanyim

Telehealth Virtual Assistant, EMR Support, Public Health expert

Nigeria
English, Igbo
About me
I am a Dynamic, results-driven First-Class Pharmacy graduate with an MPH and 10+ years experience across clinical, commercial, and NGO health sectors, including Telehealth care, public health program delivery, pharmaceutical care, and medical writing. With experience as a Medical Virtual Assistant, I have managed patients' appointments, updated and managed Patients' EMR/EHR, Patient intake, patient communication, telehealth technical support, professional email writing , encryption and patient follow-up coordination. I aim to deliver effective healthcare solutions and quality patient support.... Read more

Skills

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oge_ezeanyim
Pharm Oge
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Messaging & Emailing
I will be your dependable, hipaa compliant telehealth virtual assistant

Work experience

Medical Virtual Assistant

Medical Consultation • Freelance

Apr 2024 - Aug 20244 mos

Managed appointment scheduling, booking, rescheduling, and cancellations for international healthcare providers across multiple time zones, ensuring zero scheduling conflicts. Handled patient intake, communication, and post-consultation follow-up coordination, ensuring prompt and professional responses to all patient inquiries. Updated and maintained accurate patient records on EMR and EHR systems, ensuring data integrity, proper organisation, and HIPAA-conscious record keeping. Provided technical support to patients accessing Telehealth and video consultation platforms, troubleshooting basic issues prior to and during appointments. Managed inbox and email correspondence on behalf of healthcare providers, ensuring timely, professional responses to patients and stakeholders. Produced clear, evidence-based medical content for health websites, patient education materials, and public health communications, leveraging strong pharmacology and public health background.