ogenriquez93

Reliable remote IT support for your everyday tech problems

Philippines

English, Tagalog

About me

Hi! I’m Omar, an IT Support and Helpdesk Technician with over 5 years of experience assisting businesses and hotels with their technology needs. I specialize in: Fixing Wi-Fi and internet issues (slow speed, no connection, unable to connect) Remote IT support for laptops, printers, scanners, Outlook, and shared folders Monitoring and basic management of network devices using Autotask and Meraki Dashboard Creating clear IT documentation, SOPs, and knowledge base articles I’ve worked both in MSPs and in hotel IT environments, giving me hands-on experience with troubleshooting, customer com... Read more

Skills