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$
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Kashif Hussain
@okaymysir
CSR
Pakistan
English, Urdu
About me
I’m a Customer Support and Chat Support Specialist with 3 years of experience helping businesses provide fast, professional, and friendly support to their customers.
I can handle customer inquiries through live chat, email, social media, and messaging platforms, while maintaining a professional and helpful tone.
Skills
Kashif Hussain
Offline •
Average response time: 1 hour
See my services
Customer Support
I will provide professional customer support and live chat support
Work experience
Customer Support Representative
Ibex • Full-time
May 2023 - Present • 3 yrs 3 mos
**3 Years of Experience** * Provided customer support through live chat, email, and messaging channels. * Responded to customer questions quickly and professionally. * Assisted customers with orders, products, shipping, returns, and general inquiries. * Resolved customer complaints while maintaining a positive customer experience. * Managed multiple customer conversations and support requests efficiently. * Followed company procedures and maintained accurate customer information. * Communicated clearly with customers and escalated complex issues when necessary.
