
Drey AO
Level 1
Website Design and Ecommerce Expert, Virtual Assistant
Skills

See my services


Portfolio
Work experience
Virtual Assistant
Upwork • Freelance
Dec 2023 - Dec 2025 • 2 yrs
As a Freelance Virtual Assistant supporting an Airbnb-based business, I managed day-to-day operations to ensure smooth communication, efficient bookings, and an excellent guest experience. I handled guest inquiries promptly and professionally, responding to messages, booking requests, and reviews while maintaining a friendly and welcoming tone aligned with the brand. I was responsible for managing reservations, updating availability calendars, and coordinating check-ins and check-outs to avoid scheduling conflicts. In addition, I assisted with listing optimization by updating property descriptions, pricing, and photos to improve visibility and attract more bookings. I also supported administrative tasks such as data entry, tracking bookings, and organizing important information for easy access. Key Contributions & Impact: Improved response time to guest inquiries, leading to higher booking rates Enhanced guest satisfaction through clear communication and timely support Optimized listings to increase visibility and occupancy Streamlined daily operations, allowing the business owner to focus on growth This role highlights my ability to manage remote operations, deliver excellent customer service, and contribute to business efficiency in a fast-paced short-term rental environment.
29 Reviews
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Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
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waltalex

United States
Ayesh O was very kind and was very responsive. She went right to work. She reviewed my current short term rental listings and found them already optimized. She then moved on to PriceLabs. Unfortunately she attempted to optimize an inactive listing which led to a lot of communication confusion. By...
love0990

United States
I had a fantastic experience working on my real estate website project with the seller. The work was completed to a very high standard, with a professional design, smooth functionality, and great attention to detail. The developer understood my vision and transformed it into a modern, user-friendly...
adi_sa01

United States
Working with you on my direct booking setup was a fantastic experience from start to finish. You clearly understood exactly what I needed and walked me through every step of the process. The booking page turned out clean, professional, and easy for my guests to use, and the calendar sync/payment integration...
ryamom

United States
Outstanding experience from start to finish! The direct booking website was delivered exactly as I envisioned, clean design, seamless functionality, and optimized for conversions. Communication was clear and professional throughout, and every detail was handled with precision. The booking system works...
tahirahrayna

United States
Exceptional experience from start to finish! The real estate website was delivered with a high level of professionalism and attention to detail. The layout is modern, easy to navigate, and perfectly structured for property listings and lead generation. Communication was prompt, and all my requirements...
