
michael
Email Automation
Skills

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Work experience
Shopify Support Specialist
Freelance Web Designer • Self-employed
Aug 2024 - Present • 1 yr 11 mos
As a Shopify Support Specialist and Automation Expert, I help businesses build, manage, and optimize their online stores and digital workflows. I specialize in Shopify store setup, troubleshooting store issues, configuring Google Merchant Center, and improving product feed performance. I also design and automate business processes using Zapier and Make.com, reducing manual work and increasing operational efficiency. My experience includes creating responsive forms with Typeform, Jotform, and Google Forms, integrating third-party applications, and streamlining data collection. Key Achievements: Successfully supported multiple Shopify stores with setup, maintenance, and issue resolution. Configured Google Merchant Center accounts and resolved common product feed and policy issues. Built automated workflows that saved clients time by connecting their eCommerce platforms with business tools. Created professional online forms, surveys, and lead generation systems for businesses. Delivered reliable, client-focused solutions with an emphasis on quality, clear communication, and timely completion.