Ik Bakare

AI Receptionist | Twilio retell ai GHL | Inbound Customer Support Agent developer

derry systems • Freelance

Jan 2026 - Jan 2026 • 0 mos

At Derry Systems, I developed a production-grade Inbound AI Receptionist and 24/7 Support Bot to manage high-volume customer inquiries. This project utilized Vapi AI and Twilio to create a Natural Sounding Receptionist capable of providing Instant Response and Zero Hold Times. By integrating Twilio Vapi GHL, I engineered a system that functions as an Inbound Call Handling powerhouse for Customer Support AI. The AI Voice Agent was programmed for FAQ Bot resolution and Smart Routing, ensuring complex queries reached human agents via Live Agent Fallback while the bot handled routine Lead Qualifying. The backend relied on GoHighLevel (GHL) and Make.com for CRM Automation. I built Intelligent IVR workflows that performed Real-time Call Summary and Call Transcription for every interaction. This Virtual Assistant managed Appointment Booking by syncing directly with Google Calendar and Calendly. For E-commerce clients, I integrated Shopify AI Assistant features to handle Order Status Voice Bot requests. The system utilized ElevenLabs for high-fidelity Voice Cloning, ensuring a professional brand voice. By implementing HIPAA Compliant Voice AI standards for medical clients, I successfully automated Medical Appointment Systems and Dental AI Receptionist tasks. This Inbound AI Receptionist deployment reduced missed calls by 95% and optimized Revenue Operations through seamless GHL integration.

AI Voice Agent | Retell ai GHL | Cold Calling Appointment Setter Developer

bakare AI Automation Systems • Freelance

Dec 2025 - Jan 2026 • 1 mo

At Bakare AI Automation Systems, I architected a high-performance AI Voice Agent for a high-volume Cold Calling and Appointment Setter campaign. This project focused on building a Scalable Outbound System using Vapi AI and Retell AI to automate Lead Generation and Lead Qualifying for a competitive sales environment. By integrating Twilio with Vapi Retell GHL, I achieved Human-Parity Voice Interactions with Low-latency Voice Response times under 800ms, effectively replacing a manual call center with a dedicated AI Sales Agent. The core of the system utilized GoHighLevel (GHL) for CRM Automation and Revenue Operations. I built complex Make.com and n8n workflows to ensure Real-time Lead Response. When the Outbound Caller identified a high-intent prospect via Script Adherence AI, it executed a Live Transfer to human closers or performed Automatic Demo Booking via GHL Calendar and Calendly. I configured ElevenLabs for Professional Voice Clones to maximize trust during Cold Calling. The AI Sales Agent was trained in advanced Objection Management and Sentiment Analysis to handle "not interested" triggers and re-engage leads. I ensured TCPA Compliant AI standards by implementing DNC scrubbing and AI Caller ID Management via Twilio. The system also functioned as an Inbound AI Receptionist and 24/7 Support Bot, managing FAQ Bot responses and Smart Routing for incoming inquiries. Using GCLID Tracking, I provided full Conversion Tracking for Smart Bidding optimization. This AI Voice Agent setup consistently delivered a Lead Qualifying efficiency increase of 40% while maintaining a Natural Sounding Receptionist tone across all Outbound AI touchpoints.