Omy G

Customer Success & AI Adoption Engineer

Team MXS • Full-time

Feb 2023 - Present • 3 yrs 8 mos

I onboard enterprise SaaS platforms across LATAM and US markets, running bilingual workshops and designing automated AI workflows that cut client processing time. The same discipline powers my audits: measure first, fix what's leaking, prove the result.

Visual Content Specialist

MFNF Cinematic Studio • Freelance

Jan 2021 - Present • 5 yrs 9 mos

Currently directing the visual identity for a multi-platform digital media studio. I oversee the production of high-frequency viral content, leveraging generative AI video models and advanced compositing techniques to drive audience growth. My daily workflow involves end-to-end creative direction—from prompt engineering and storyboard development to final color grading and sound design. I specialize in creating "scroll-stopping" assets for social media algorithms and designing best-selling book covers that dominate category listings. I treat every project as a data-driven campaign, ensuring visuals aren't just beautiful, but high-converting.

IT Support Analyst

Fiserv • Full-time

Jan 2022 - Jan 2023 • 1 yr

I trained global teams on complex enterprise systems, translated technical concepts for non-technical staff (English/Spanish), and resolved high-stakes integration issues — the professional reliability behind every gig I deliver.