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Oprah W
@oprah_williams
Level 2
Administrative Assistant
Jamaica
English
About me
Hi, I’m Oprah,
I help business owners stay organized and keep their operations running smoothly through reliable administrative support.
With 6+ years of experience, I support the day-to-day operations of your business from data management and organization to communication and customer support. Whether you run an e-commerce store, nonprofit, or service-based business, I act as a dependable right hand, helping you maintain structure and keep things running efficiently.
Check out my gig, portfolio, and reviews, and feel free to send me a message to get started.
Skills
Oprah W
$25/hour
Offline •
Average response time: 1 hour
See my services
General Assistance
I will be your reliable administrative assistant
Customer Support
I will provide email support for your business
Want to work on an hourly basis?
Tell Oprah W what you need.
$25
/
hourPortfolio
Work experience
Quality Control Analyst
Audible • Full-time
Jul 2017 - Apr 2020 • 2 yrs 9 mos
I began my career as a Customer Service Representative for Amazon Audible, supporting their largest market, the USA account. I was later transferred to the UK account and subsequently selected as one of the first support agents for the launch of the Canada account. Due to my exceptional KPI performance, strong attention to detail, and consistent delivery of high-quality support, I was promoted to Quality Control. In this role, I oversaw a team of 13 agents, monitored and maintained KPI performance, coordinated additional training initiatives, and provided ongoing coaching and support to ensure service excellence and operational efficiency. This began my career in customer service, with additional training and courses I branched into business administration.
85 Reviews
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Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
1-5 out of 85 Reviews
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Most relevant
gyoung424
United States
Ongoing collaboration
Oprah is amazing to work with. Her attention to detail is outstanding, her responsiveness is above and beyond, and her overall work product is phenomenal. Exceptional from start to finish — highly recommended!
Helpful?
rosanna152
United Kingdom
Ongoing collaboration
Oprah, thank you for helping me with a time consuming project, I am grateful for your support and the diligence shown. I would be happy to recommend you to others, thank you so much!
Helpful?
eltu21
United States
Ongoing collaboration
Always and amazing administrative assistant. She handles every task with exceptional proficiency and stellar attention to detail.
Helpful?
wallaelsheikh
United States
Ongoing collaboration
Oprah is highly communicative and ask the right and relevant questions to get the job done in time.
Helpful?
eltu21
United States
Ongoing collaboration
Helpful?
