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opsplaybookpro

Kent G

@opsplaybookpro

SOP and Operations Playbook Specialist

United States
English, Japanese
About me
I create clear SOPs, operations manuals, workflow documents, checklists, and internal process guides for small businesses. I specialize in turning scattered notes, screenshots, rough workflows, and complex information into polished, easy-to-use documentation teams can actually follow. My background in high-volume California civil litigation built strong skills in precision, organization, quality control, consistency, and professional written deliverables.... Read more

Skills

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opsplaybookpro
Kent G
Offline • 
Average response time: 1 hour

See my services

Technical Writing
I will create professional sops, workflow docs, and op manuals
From$15 / projectMore details
Convert to a Fillable Form
I will create a fillable, interactive and customized PDF form
From$15 / projectMore details

Work experience

Legal Document & Process Documentation Specialist

Law • Full-time

Feb 2020 - Present • 6 yrs 3 mos

Prepare, revise, and polish high-volume professional documents for a California civil litigation practice, including discovery materials, structured templates, procedural documents, client-facing forms, checklists, and internal workflows. My work requires strong attention to formatting, consistency, precision, and usability under tight deadlines. I regularly transform rough drafts, notes, and template-based materials into clear, organized, professional documents for attorney and business use. This experience directly supports my Fiverr services in SOP creation, fillable PDF forms, process documentation, and professional document cleanup. Core strengths include document structure, form layout, written clarity, formatting consistency, and turning complex information into easy-to-follow materials.