I will be your professional customer support and payment processing virtual assistant

Pakistan

I speak English

Customer Support Expert, Live Chat, Email and Merchant Support

Hi, I’m Muhammad Osama, a Customer Support Specialist with 10+ years of experience in customer service, technical support, merchant services, payment processing, POS systems, and e-commerce support. I...
About this Gig

Are you looking for a reliable, technical-minded customer support specialist to handle your daily operations and keep your clients satisfied? Look no further!

With extensive hands-on experience in payment processing systems, merchant services, POS platforms, and general helpdesk operations, I provide fast, professional, and clear communication for your business.

Services I Offer:

  • Live Chat & Email Support: Timely, accurate responses to customer queries using standard helpdesk platforms.
  • Technical & Payment Support: Handling merchant account inquiries, payment gateway issues, and POS setup/troubleshooting.
  • Ticket Management: Organizing, escalating, and resolving tickets efficiently.
  • Inbound Customer Care: Polite, professional interaction focused on issue resolution and client retention.

Why Choose Me?

  • Technical Background: Skilled in merchant services, payments, and helpdesk tools.
  • Fast Response Time: Quick turnaround with attention to detail.
  • Reliable & Professional: Clear communication tailored to represent your brand seamlessly.


Please send me a message before placing an order to discuss your custom workflow requirements!

Social media platform:

Facebook

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Twitter

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Instagram

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LinkedIn

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TikTok

Service type:

Non-technical support

Language:

English

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Urdu

Timezone:

24/7

Support software:

Zoho Desk

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Freshdesk

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Zendesk

Knowledge base software:

Document 360

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Freshdesk

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Liveagent

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Zoho

My Portfolio