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oscarsilva685

Oscar Silva

@oscarsilva685

Customer Support Specialist

Venezuela
Spanish
About me
I am a Senior Information Technology Technician with a solid background in customer service, user support, and data management. I am an expert in conflict resolution, assertive communication, and high-precision data entry. I have a high capacity for adapting to remote environments, managing digital tools such as CRM systems and Google Workspace with speed, discipline, and autonomy.... Read more

Skills

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oscarsilva685
Oscar Silva
Offline • 
Average response time: 1 hour

See my services

General Assistance
I will provide virtual assistant, data entry and excel services in spanish
From$5 / projectMore details
Language Lessons
I will offer lessons and practices in spanish language
From$10 / projectMore details

Work experience

Freelance

Executive Driver

Freelance • Freelance

May 1996 - Jan 2026 • 29 yrs 8 mos

Provided high-level executive transportation and logistics management for corporate executives and VIP clients, ensuring safety, punctuality, and professional service.

Freelancer

Freelancer

Full-time • 2 yrs 2 mos

System Operator AS/400

Jun 1994 - May 1996 • 1 yr 11 mos

Worked at RORI Internacional managing IBM AS/400 and System 38 operations to ensure seamless data processing and system stability. Responsible for monitoring active background jobs, managing daily batch routines, executing scheduled tape backups, and verifying operational integrity. Controlled system security access, generated critical administrative reports, and provided technical support to resolve software and operator queries, ensuring high uptime and reliable system performance.

Cajero/Operaciones Finacieras

Aug 1994 - Nov 1994 • 3 mos

Worked at Macro Comercializadora as Cashier and Customer Service Representative. Responsible for managing daily cash operations, processing high-volume financial transactions, balancing cash drawers, and handling point-of-sale systems with total accuracy. Delivered direct customer service, addressed inquiries, resolved transaction discrepancies, and maintained a professional standard in financial reporting and client support.