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osvaldohcarle

Osvaldo H Carle

@osvaldohcarle

IA, Virtual Assistant and Cybersecurity

Argentina
Spanish, English
About me
I’m a bilingual (English/Spanish) Virtual Assistant focused on helping businesses stay organized, efficient, and responsive. I provide administrative support, customer service, inbox and calendar management, task coordination, data entry, research, follow-ups, and technical troubleshooting. I use modern digital and AI tools to streamline workflows and improve productivity. With a background in cybersecurity and systems security, I bring a security-aware mindset, clear communication, and proactive problem-solving to every project, while protecting data and maintaining reliable operations.... Read more

Skills

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osvaldohcarle
Osvaldo H Carle
Offline • 
Average response time: 1 hour

See my services

General Assistance
I will be your virtual assistant for admin support, customer service, sales
From$5 / projectMore details
AI Chatbot Development
I will build ai automated bot software, chatbots, ai agents automations for you
From$20 / projectMore details

Work experience

Cybersecurity Analyst & AI Security Support

Proofpoint • Full-time

Jan 2022 - Present • 4 yrs 4 mos

Cybersecurity Analyst with experience in systems security, vulnerability assessment, threat hunting, and incident response, supporting secure operations across endpoints and cloud environments. Worked with tools such as Cortex XDR, SentinelOne, Tenable, and AWS to identify risks, investigate alerts, and improve security posture. Also supported teams with AI-driven workflows and automation, using AI tools to improve reporting, documentation, analysis, and operational efficiency while maintaining a security-first approach to data handling and system access. Strong in technical troubleshooting, alert triage, risk analysis, and cross-functional communication, with a proactive mindset focused on prevention, fast response, and continuous improvement.

Virtual Assistant & Real Estate Sales Support

Remax • Freelance

Jan 2018 - May 2022 • 4 yrs 4 mos

Virtual Assistant and Real Estate Sales Support professional with 3 years of experience assisting agents, brokers, and investors with daily operations, client communication, and sales coordination. Focused on improving workflow organization, lead follow-up, and response times to support business growth. Handled lead management, CRM updates, appointment scheduling, inbox support, client follow-ups, property listing assistance, data entry, and administrative tasks. Supported the sales process by qualifying prospects, tracking opportunities, coordinating property visits, and maintaining accurate records. Strong in customer service, communication, task management, and remote collaboration, with a proactive and detail-oriented approach. Experienced in using digital tools and AI-assisted workflows to increase productivity while maintaining a professional client experience.