
Hector M
Systems Engineer, Corporate IT Leader, and Cybersecurity Specialist
Skills

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Work experience
AWS Certified Developer - Associate
TELUS • Full-time
Dec 2021 - May 2026 • 4 yrs 5 mos
* **Full-Stack Execution & Design:** Lead the requirements gathering, design, and deployment of complex cloud-native applications and custom operational tools utilizing Angular, TypeScript, and robust backend services. * **Automation & Data Integration:** Architect and maintain advanced Python-based automation scripts and data integration services to streamline multi-tenant cloud operations and protect data integrity. * **Technical Governance & Mentorship:** Apply common design patterns and enforce rigorous engineering standards through thorough code reviews, actively mentoring junior team members to maintain high performance standards. * **Cross-Functional Infrastructure Support:** Provide top-level technical support to cloud infrastructure and security operations teams, delivering extensive, high-quality documentation to guarantee seamless deployments.
Information Security Officer
Teleperformance • Full-time
Jun 2016 - Jul 2021 • 5 yrs 1 mo
* Enforced corporate information security policies and managed enterprise security architecture (Firewalls, IDS, Vulnerability Scanners). * Led incident response workflows, security audits, and coordinated strategic alignment meetings with executive administrators and area leaders. * Implemented and maintained rigorous compliance frameworks, including **PCI DSS, ISO/IEC 27001:2013, and SOC2 (Type 1 & 2)**.
Middleware Engineer
Citibank N.A. • Full-time
Jan 2014 - Jun 2016 • 2 yrs 5 mos
* Administered and optimized mission-critical application servers, including Oracle WebLogic, Apache Tomcat, and Windows Server environments. * Conducted rigorous application security assessments, credential management, and implemented cryptographic/encryption controls. * Analyzed and designed secure IT infrastructures to meet stringent global banking regulations.