
Owais Shaikh
I build AI chatbots and automations that save your team hours every week
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Work experience
Chief Technology Officer (CTO)
Optimal IT Solutions • Full-time
Feb 2020 - Present • 6 yrs 8 mos
Lead technology and delivery for Optimal IT Solutions, a software and automation company serving clients in the USA and other markets. What I do: Design the technical approach for client projects, from discovery to launch and handover. Build AI and automation systems with n8n, OpenAI, Python and PostgreSQL, connected to CRMs such as HubSpot and to Twilio, Google Workspace and client APIs. Set the standards for security, testing, documentation and support across every project. Manage the delivery team and review all work before it reaches a client. Work with the business development team on proposals, scoping and technical answers for buyers. Projects delivered include 24/7 AI lead capture for construction companies, fleet re-routing with camera-based stock tracking for logistics, photo-based damage estimates with fraud flags for insurance, and medical image triage with patient chart summaries, always with a human making the final decision. Tools: n8n, OpenAI, Python, OpenCV, PostgreSQL, HubSpot, Twilio, Google Cloud, Docker.