Portia H

@p_hogg

Customer Success Manager, Retention Specialist, Process Improvement

United States

About me

Hi, I’m a Customer Success Consultant with a passion for helping businesses grow by keeping their customers happy, loyal, and engaged. With a background in customer success strategy, retention marketing, and engagement design, I help companies reduce churn, optimize their onboarding experience, and build long-term customer relationships. Whether you need a customer journey audit, an actionable retention plan, or engagement workflows that convert — I bring clarity, strategy, and results. Let’s turn your customers into advocates. 🚀... Read more

Skills