Pamela L. L.

Instructional Designer & Learning Consultant

Jan 2015 - Present • 11 yrs 7 mos

Design and develop engaging learning experiences for corporate and public-sector clients. I analyze training needs, define learning objectives, create course structures, storyboards, training materials, e-learning modules, videos, job aids, and assessments. I collaborate with subject matter experts to transform complex information into clear and practical learning content for both traditional and digital delivery. Projects have included e-learning, corporate training, Microsoft 365 training, multimedia learning, and performance support materials using tools such as Vyond, Articulate 360, PowerPoint, Adobe Creative Suite, Camtasia, Snagit, and Microsoft 365.

Change Management & Communications Consultant

Jan 2018 - Dec 2019 • 1 yr 11 mos

Supported business operations through change management, communication, graphic design, social media, event planning, basic accounting support, and process improvement. Assisted with accounts payable, deposits, payroll preparation, promotional materials, management support, and internal organization.