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paola_abundes

Paola Abundes

@paola_abundes

Business Systems Analyst

Mexico
English, Spanish
About me
I’m a Business Analyst with about eight years of experience, mostly working with enterprise applications in HR and Finance. Most of my work has been around understanding business needs, and supporting integrations and working through gaps between systems. I usually work in Agile teams, very close to Product Owners and developers, being the bridge between business and technology And turning needs into clear user stories and acceptance criteria. I see myself more on the BA side, but I’m comfortable supporting as a Scrum master too.... Read more

Skills

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paola_abundes
Paola Abundes
Offline • 
Average response time: 1 hour

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Other Subjects
I will help you interview prep in english
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Translation
I will translate your resume to english
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Work experience

Petco

System Business Analyst

Petco • Full-time

Aug 2024 - Present • 2 yrs 1 mo

• Led the analysis and definition of HR operational requirements, driving the configuration and enhancement of HRIS platforms (Workday, Dayforce) to improve process efficiency and user adoption. • Owned requirements definition with HR stakeholders, translating business needs into clear functional specifications and delivery-ready solutions for technical teams. • Directed the end-to-end rollout and post-go-live stabilization of the Aflac Absence Management tool, ensuring alignment with HR processes and operational continuity. • Developed documentation and knowledge base materials to support system adoption and reduce recurring support needs. • Defined and executed validation and testing strategies, incorporating stakeholder feedback to ensure release readiness and business alignment. • Led Agile ceremonies and backlog governance, enabling prioritization, delivery visibility, and continuous improvement across distributed teams.