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Patricia R
@patriciadomi897
Level 1
Your One Stop Medical Virtual Assistant!
Philippines
Tagalog
About me
I have been in the BPO Industry for a total of 10 years.
✅ 4 years as a Product Trainer
✅ 4 years as a customer service representative.
Tasks:
* Provide Healthcare Insurance information/benefits to patients
* Verify Benefit eligibility
* Check and Review claims
* Add dependents on their policy
✅ 4 years as a Virtual Assistant/Freelancer.
Tasks:
* Processing Specialist Referral for my client which is a Primary Care Physician's Dr.
* Doing Front Desk: Scheduling new patient, follow up appointments
* Sending request for Rx refills.
* Assigning messages to the right person when taking in phone cal
Skills
Patricia R
Offline •
Average response time: 1 hour
See my services
General Assistance
I will be your one stop medical virtual assistant
Customer Support
I will be your friendly front desk associate
4 Reviews
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Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
1-4 out of 4 Reviews
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Most relevant
nicole769
Repeat Client
United States
Helpful?
nicole769
Repeat Client
United States
Patricia is a seasoned and dedicated medical assistant you can rely on to call your patients and follow up with important information. She makes good notes about her calls and is very consistent with making sure people have their medications and have their questions answered. She also is good at learning...
Helpful?
butlerkendra
United States
Absolutely the best experience I’ve ever had here!! Look forward to seeing her to continue to grow in this space
Helpful?
pgidwani
Repeat Client
United States
Helpful?
