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Friendly English Conversation Partner from Kenya
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Hospitality staff
ovblum • Full-time
Jan 2024 - Dec 2024 • 11 mos
Key achievements: - Provided excellent customer service to international guests during 12-month practical training - Communicated professionally in English with 50+ guests weekly, handling inquiries and complaints - Resolved guest issues politely, maintaining 100% positive feedback from supervisors - Improved English fluency through daily role-plays and real guest interactions - Collaborated with team to ensure smooth hotel operations and guest satisfaction