Patrick emma

Email Marketing & Lead Nurturing Specialist

BOOK EZ TRANSPORT • Freelance

Apr 2026 - Apr 2026 • 0 mos

Managed automated email marketing systems designed to improve lead nurturing, customer onboarding, retention, and reactivation. Built drip campaigns, welcome sequences, abandoned lead follow-ups, broadcast campaigns, and personalized customer communication workflows. Segmented contact databases based on lead source, customer behavior, tags, lifecycle stage, and engagement metrics to deliver targeted campaigns. Combined email marketing with SMS automation and CRM workflows to improve follow-up consistency and response rates. Optimized campaign deliverability, automation timing, open rates, click-through rates, and conversion-focused messaging strategies.

GoHighLevel Automation Specialist

Agency • Freelance

Apr 2026 - Apr 2026 • 0 mos

As a GoHighLevel Automation Specialist, I help businesses streamline operations, automate customer journeys, and optimize sales processes using advanced CRM and marketing automation systems. My work focuses on building scalable GoHighLevel infrastructures that improve lead management, customer communication, appointment scheduling, and revenue generation. I design and implement complete GoHighLevel account setups, including CRM pipeline configuration, workflow automation, trigger logic, campaign sequences, contact segmentation, and opportunity management systems. I create automated lead capture funnels, landing pages, forms, calendars, and pipeline stages that allow businesses to efficiently track and convert leads through every stage of the customer journey. My automation experience includes building SMS marketing workflows, email automation campaigns, voicemail drops, missed-call text back systems, and multi-step lead nurturing sequences. These systems are designed to improve follow-up consistency, reduce lead leakage, and increase appointment booking and sales conversion rates. I also specialize in appointment automation, including calendar integration, booking confirmations, reminder sequences, rescheduling workflows, cancellation recovery campaigns, and post-appointment follow-ups. This helps businesses reduce no-show rates and improve customer engagement. In SaaS mode, I develop onboarding workflows, rebilling automation, client welcome sequences, account provisioning systems, internal task notifications, and snapshot-ready account structures. My systems are built for agencies and SaaS businesses that require scalable automation frameworks for multiple clients. Additionally, I troubleshoot and optimize broken or underperforming GoHighLevel workflows by identifying trigger conflicts, looping automation, delayed actions, integration failures, and campaign logic issues. I restructure automation systems for cleaner logic, better deliverability, and improved..

SaaS Automation & Onboarding Specialist

AGD Publishing Services • Freelance

Apr 2026 - Apr 2026 • 0 mos

Designed SaaS automation systems for onboarding, subscription management, rebilling, account provisioning, and customer lifecycle management. Built onboarding sequences including welcome emails, setup instructions, internal notifications, billing reminders, and account activation workflows. Automated recurring billing reminders, failed payment recovery sequences, subscription renewals, and customer retention campaigns. Built scalable systems for SaaS agencies managing multiple client accounts using snapshot-ready automation frameworks. Focused on automation scalability, client onboarding efficiency, churn reduction, and operational consistency.